To ensure a safe, respectful and enjoyable environment for all members, we ask that you follow the below guidelines:

• Arrive punctual and be familiar with the late and cancellation policies.
• The studio has a no shoe policy, everyone must wear grip socks, this is for safety reasons. You will be refused entry to the class if grip socks are not worn and your credit will be lost. You can purchase at the studio.
• Do not bring unnecessary things into the studio, please use the waiting room to store shoes and coats, please note anything brought into the studio and waiting area is done so at your own risk so limit valuables.
• At Tru Kore Studios we provide our clients with high end equipment, please ensure you use all equipment correctly and with care.
• Be courteous to instructors and other fellow clients, avoid conversations throughout the session and put mobile phones on silent. Staff reserve the right to ask people to leave who are been disruptive to others in the sessions. If this occurs you will lose your credit.
• Wear appropriate clothing for Reformer Pilates sessions.
• Please be aware that there is free parking onsite for studio users, this is used at your own risk and the studio is not responsible for any loss or damages.

Please note the studio is on the first floor of the building up one flight of stairs. There is no lift access. By following the above, we create a welcoming and supporting community. Thank you for your co-operation.